SHA Profiling Ronelle Lyson

SHA PROFILING

PART 1

RONELLE LYSON

For those of you who haven't heard,we're starting a new series on profiling key employees at SHA just so you can get to know them a little better.

Our first victim will be Ronelle Lyson who is our Office Administrator.Let's see what she has to say:

          Could you tell me how you first got involved with SHA?

Three years ago SHA had a Nedbank Campaign in the Contact Centre and they required agents to dial. I was interviewed for this position and started off my journey at SHA as a Contact Centre agent. I was then offered a role as Switchboard Operator on a contract basis.  I think I managed to impress my bosses cause I was then offered a permanent position at SHA and three years on and I am still here J

·              What was your initial impression of SHA and what made you feel or think that way?

When I first joined SHA we operated from a small office and everyone was very warm and welcoming. You had a sense of not just finding employment but waking up every day and going to work cause you wanted to and not cause you have to. The atmosphere at SHA is the key quality to the productivity in the business. We work in an atmosphere that allows us to grow not only as an individual in a business capacity but also in a personal capacity.

·                           What has been the best and the worst thing to happen to you at SHA?

The best thing to happen to me without a doubt will be our first intake of the BANKSETA Learners. It was the first time that I worked with people with disabilities. This was a great learning experience for myself as I had preconceived notions about what to expect from having disabled Learners with us on a daily basis. They have taught me so much and I was honored to be able to create a bond with each of them. The best thing was watching them develop into who they are today and it makes me proud knowing that I had a hand in assisting them reach their goals and each and every one of them have made me extremely proud….they even call me or message me when they have achieved something and tell me all the time that SHA is the reason they are where they are.

The worst thing that has happen to me at SHA……. I really can’t think of anything as every day is a new adventure here at SHA. You have no idea some days what may get thrown at you (figuratively speaking). Personally I have learned a lot from the three years being at SHA and I can’t say that there’s anything bad that happened to me here.

·                           What might people be surprised to know about you?

I am terrified of the dark…..

What has surprised you most about working at SHA?

I think it’s the way our CEO and GM treat us. They make it known to us that our opinions and ideas are valued and taken seriously. The thing that surprises me the most is that we are able to develop an open relationship like this at SHA. Normally in other companies you will encounter the formidable CEO / GM who is unapproachable but at SHA it’s not like that. We are able to communicate openly with Stan and Wes and they take your point of view into consideration and offer you feedback and give you credit where its due.

When your friends/family find out that you work at SHA, what do they say or ask?

“Organize us a job there”

Well there you have it,our first look into what our employees are like. Next week we'll have another profiling in our series.

SHA Testimonial Part Four

SHA TESTIMONIAL

PART FOUR

Ooooh myyyy god, we're at part four in our series already. Today we're gonna hear what

Bongani Sipho Cele has to say about his experience at SHA. :

 

Hi I am Bongani Sipho, Cele is my surname.

I am one of the shining stars raised in SHA and gained the deep knowledge

concerning contact centre in and out bound operation, I'm even more proud

that I had gained it beyond my expectation and today I am working for

NEDBANK.

Initially when I got recruited and be counted as part of the participants

in a learnership, I was not sure what is going on, as I did not know the

use of the theoretical parts of learning than the experimental part. I was

thinking oh, are they taking us back to school...?

Immediately we started learning, it was awesome I must say, Peter, the

facilitator was excellent, he made me feel home and enjoy his facilitating

experience.

After four months we went for practical part of it. I was still missing

Peter. We did everything and we had more understanding of working environment. We were placed in different companies for work experience and still we were getting stipend to be interns of transport.

That been a good experience for me... To you... Working with different

people will teach you different things, good and bad but all you need is to

take what is good and use it profitably, When life gives you lemons make

lemonaid. Not everything will be smooth and easy but you need to view it

at an easy angle and take it as stepping stones to your destiny.

Thank you

Nicely done by Bongani Sipho. Next in the series coming soon.

SHA Testimonial Part Three

SHA TESTIMONIAL

PART THREE

Here at our 3rd part of our series we hear from Lihle Ngcobo who had wonderful things to say about her experience at SHA:

SHA is a great place, that offers opportunities to people living with disability. They provided us with a place where each and everyone of us felt welcome and comfortable. During the course of lectures we had an amazing lecturer who understood us individually and hence accommodated and catered for us individually. They also allocated mentors for us that gave their time in one on one meetings where  we would raise our concerns and resolve them accordingly. The entire staff is friendly and yet very professional. The environment is wheelchair accessible and had all the resources to help us archive our ultimate goal. 

After the four months of theory we were placed for the practical component of the qualification. Prior to placing us, they conducted a thorough research in different companies to ensure that they were appropriate for each individual concerning work, accessibility and transportation. 
We have come to the  end of an amazing year. Not only have we got the qualifications but we also got a chance to meet other people that are living with disabilities and had made great friends. As a result of hard work and commitment from both parties, most of our peers have got permanent jobs in great and recognized companies. Overall, the learnership program from SHA has great learning experience and  recruitment expertise. And surely opens doors for people with disabilities.

Well I think that shows the extent SHA goes to,to make sure each and every learner is accommodated for. That's another 1up for SHA.

SHA TESTIMONIAL

PART TWO

In part two of our SHA testimonial series we hear what Ogiyonke has to say about her experience at SHA :

Ogiyonke

It was the beginning of June 2013,  when I received a call from SHA. I was more than excited because I was called in for an interview.  I then passed the interview, after that,  i was told that the learnership was starting on the 10th of June at 8 o'clock.  It was a Monday morning when I was excited and happy to be starting my new journey.  We were all excited,  happy to finally be given a chance to build our future,   we had great leaders,  we grew up to be a huge family,  that took care of each other.  I then grew so much in SHA, I learned alot, that's where I found myself,  and with the mentor sections that we had, they really helped alot, we learned how to deal with different situation in a workplace,  how to behave around your colleague's,    it was hard to say goodbye to everyone, at the end of our theory section,  i  then found a job at uShaka Marine World as a parking cashier on the 14th of November 2013,   that's where i am still at at the moment,  and I am grateful for what the learnership has done for me,I am who I am today because of the BankSeta Learnership,  and all thanks to SHA.

Very kind and encouraging words from Ogiyonke. Clearly showing that SHA is the way to go.

SHA Testimonial Part One

SHA TESTIMONIAL

PART ONE

Here at SHA we pride ourselves in our learners, and they acknowledge the extent we go to, to make sure they are taken care of. The learners themselves have written out their very own testimonials in which this blog will be focused on. In part one we shall see what a learner named Ronson has to say.

Ronson

June 10- A new chapter in my life began,the opportunity given to disabled learners like myself to experience the working world and to be guided along the way with dedicated personal such has : Stan, Wesley, Pat, Ronelle, the spine of the learnership project.

It was great to see so many different types of learners therefore we had the chance to learn and grasp knowledge from others as we all became friends and exchange thoughts ideas beliefs cultures etc

We have went through the formalities and it was time to get to the theory component of the learnership, which was 4 months and our facilitator was none other than Pieter. A great man who understood our disabilities and made us feel important and never underestimated us in any way,always helped make learning exciting and made us want to be in class. The excitement of working with colleagues in a class room based environment was just a thrill on a daily basis. We enjoyed exchanging ideas,working well as individuals but progressing has a team.

8 months practical- The members of SHA worked around the clock to install computers in order for us to learn practically and be able us go paperless meaning we didn't have to write anymore but all our tasks and stuff were being typed and saved to the hdd so we were becoming familiar with the functions of the pc unit and getting the necessary skill thought to us to help us in the working world. Imagine not knowing anything on a cpu but after 8 months you a brand new person.

It was a year full of excitement plus we even had casual day for disability awareness also celebrated heritage days. We experience the joy of being in other people's shoes together.

Ronelle- The Mother Hen.

Very dedicated individual towards the learnership. Always willing to help the learners. She always put the learner's interest first at heart,did everything in her power to see smiles on everyone faces a real captain and a advantage to have on your team.

I want to say thank you to the members of Stanley Hutcheson and Associates it has been a great learning experience and one that I'm proud off.

To the public out there if you are looking for a opportunity look no further Stanley Hutcheson and Associates is the stepping stone to success.

'When you believe, you achieve'

 Believe in Stanley Hutcheson and Associates and you will achieve.

I'm a proud learner.

Ronson

Very kinds words from Ronson, giving outsiders a sneak peek into SHA and what its like. Stay tuned for the part 2 coming soon.

The End